Privacy Policy

What Personal Data Do We Collect?

To provide you with a seamless and personalized gaming experience, we collect certain personal information:

Type of Data	Examples
Personal Details	Full name, date of birth, address
Contact Information	Email address, phone number
Location Data	Country, city, IP address
Device Information	Device type (mobile, desktop), operating system, browser
Cookies & Tracking	Data on site usage to enhance user experience

This data helps us tailor your gaming experience and improve the platform’s performance.

Why Do We Collect Your Personal Data?

We collect personal data for several important reasons:

• Personalized Experience: Offering tailored promotions, personalized game suggestions, and exclusive offers.
• Security: Monitoring data to prevent fraud, detect suspicious activities, and ensure a safe platform.
• Legal Compliance: Adhering to legal requirements in the countries we operate, ensuring lawful transactions and activities.

Your data is essential in helping us create a secure, enjoyable, and legally compliant gaming environment.

How Do We Use Tracking and Cookies?

When you visit our website, we use cookies and tracking technologies to enhance your experience. These tools help us:

• Understand Your Preferences: Customizing content based on your interactions with our platform.
• Security: Tracking and preventing unauthorized access to your account.
• Optimization: Ensuring smooth platform performance across all devices.

By using cookies, we continually improve our website and your overall gaming experience.

How Do We Protect Your Data

We prioritize the security of your data and employ various measures to keep it safe:

• Encryption: Utilizing SSL encryption to securely transmit your data.
• Firewalls: Protecting our systems with firewalls to prevent unauthorized access.
• Regular Audits: Conducting regular security audits to identify and fix vulnerabilities.

These technologies are designed to give you peace of mind while enjoying a safe gaming experience.

5. What Happens to Your Data After Account Closure?

If you decide to close your account, we will retain your data for a certain period to comply with legal obligations. After this retention period, your personal data will be securely deleted. However, some data may be retained in an anonymized or aggregated form for statistical purposes.

If you have concerns regarding your data after account closure, feel free to reach out to our support team. We’re here to assist you.

How Can You Manage Your Personal Data?

At Lucky Star Casino, you’re always in control of your data. You have the option to:

• Update Your Information: Modify your personal details anytime through your account settings.
• Opt-Out: Request a waiver if you no longer wish to share certain data by contacting our support team.
• Delete Your Account: If you choose to close your account, we’ll ensure your data is securely handled in accordance with our privacy policy.

We respect your privacy and ensure that your personal data is handled with care, keeping you in control at all times.

Sharing Your Data with Trusted Third Parties

We understand that privacy is important, and we only share your data with trusted third parties under specific circumstances:

• Payment Processors: Sharing data with payment providers to process transactions securely.
• Legal Compliance: Disclosing data to regulatory authorities or law enforcement if required by law.
• Marketing Partners: Sharing data with trusted marketing partners to deliver targeted ads and offers, while maintaining your privacy.

Any third parties we work with adhere to strict privacy standards to protect your data.

Your Rights and How to Contact Us

As a user, you have the right to:

• Access: Request a copy of your personal data we have on file.
• Correction: Update or correct any incorrect data.
• Deletion: Request the deletion of your personal data when you no longer wish to use our services.

If you have any questions or concerns about our privacy policy or your personal data, feel free to contact our support team via email or live chat. We’re always here to assist you.